READ THE BUYER
Understand how the individual evaluates information and what matters to their decision.
Framework: Buyer Coding™
DECISION-CENTRIC SELLING™ WORKSHOPS
Help your team understand how buyers decide, uncover what’s holding them back, and give them the people, proof, and expertise they need to move forward.

WHY NOW
Buyers have more information, options, and recommendations than ever. Add competing stakeholder priorities, and confidence can give way to decision overload.
Decision-Centric Selling™ helps sellers become alignment partners: understanding how each buyer evaluates the decision, surfacing unresolved risk, and connecting the group with what it needs to move forward.
THE METHOD
Every format covers the complete method. The stages are not sold as separate workshops.
Understand how the individual evaluates information and what matters to their decision.
Framework: Buyer Coding™
Uncover unresolved concerns preventing the buyer or buying group from moving forward.
Connect buyers with the people, proof, expertise, and access they need to decide confidently.
PROOF AND EXPERIENCE
Feedback about Buyer Coding™ and Rich’s teaching.
Working sales executive and executive sponsor on complex opportunities.
“I can't believe how you simplified this. Every conversation I have from here on out, I'll be thinking about these codes. I sell into the restaurant industry and can already think back to conversations I've had and how this would have changed things for me. I highly recommend people in sales learn this!”
“This is the 3rd training I've purchased but the first one I'll actually use!”
“Every rep learns to sell to titles, but very few learn to sell to the way people actually make decisions. Buyer Coding teaches you how to recognize a buyer's style so you can meet them where they're at, not where your script tells you to be.”
WORKSHOP FORMATS
One 60-minute session
A focused session with practical discussion and application to real sales situations.
Best for: Sales kickoffs, team meetings, leadership sessions, and focused enablement events.
Two separate 60-minute sessions
A deeper experience with more time for instruction and application to real opportunities and decision risk.
Best for: Sales teams that want deeper application and a shared operating language.
The 60-Minute Focused Workshop is one 60-minute session. The Full Interactive Workshop is two separate 60-minute sessions. Both cover the complete method; the full experience provides deeper instruction and application.
Yes. The workshop is available both in person and virtually.
Yes. The core methodology remains consistent, while the examples, emphasis, and application are tailored to your sales motion, market, and current challenges.
No. Decision-Centric Selling™ complements your existing qualification and sales process by helping the team understand how buyers evaluate risk, build confidence, and make decisions.
The workshop is designed for sales teams, sales leaders, enablement teams, and organizations navigating complex or multi-stakeholder buying decisions.
Choose the workshop depth that fits your team, then tailor it to your sales motion.